As television evolved in the Nineties, a lot of beloved production genres that were once popular and meaningful turned into "whatever brings in viewers." This means that violence and other things that viewers deemed derogatory were included more in scenes. During this new age of TV, there was one series that gave audiences a breath of fresh air—Touched by an Angel.

From 1994 to 2003, viewers got to witness Della Reese, Roma Downey and others bring light into the lives of fictional characters who felt defeated by life's many hardships.

In 1995, a The Bangor Daily News journalist obtained fan letters written to the series creator from individuals who valued the show, its concept and wholesomeness. The article states, "A man from Wisconsin wrote that he was prepared to end his life, but the show had given him hope and 'for the first time in nearly three years I have no thoughts or feelings of [self-harm]."

Another viewer, a woman from Denver, Colorado, wrote that Touched by an Angel was "emerging as a rose among thorns. The triumph of good over evil is subtle and refreshing."

One fan of the show hit the hammer on the nail with her letter. She said, "I was pleased that a program of this caliber chose to maintain a value system that is grossly lacking in much of television today...the suspense and passion were evident, while the concept of 'fulfilling my immediate desires at any and all costs' was welcomely absent."

Even a prisoner wrote a letter saying that he and his cellmate enjoyed watching the program. The series, in its second season at the time the article was published, was bringing in a solid number of views. As the fan letters mention, shows like Touched by an Angel didn't succeed as easily as other shows.

However, it was proof that not everyone wanted to see violence in scenes; sometimes a positive conversation was more than enough.